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DMCC Act 2024 · New UK subscription rules expected Spring 2027

Seal every compliance decision as proof.

Evidencee automates your DMCC controls — pre-contract, renewal notices, cancellation parity, cooling-off — and seals each one into a tamper-evident evidence chain you can export as a regulator-ready bundle.

  • Free Readiness Check — no card required
  • Shopify, Stripe & GoCardless native
  • Own-website brands too
  • GDPR compliant
  • Cancel anytime
evidencee.com/readiness-audit

Readiness Audit

Review your DMCC compliance controls and fix any issues

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Compliance Readiness Score

Healthy

No manual audit run yet — score reflects live evaluation

19

Passed

0

Failed

0

Review

0

Not configured

19

Total

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  • Subscription summary shown before payment
  • Total price & renewal terms disclosed
  • Annual renewal reminder scheduled
  • Trial-ending reminder scheduled
  • Notice timing within statutory window
  • Delivery recorded as evidence
  • One-session online cancellation
  • No obstructive retention steps
  • Cancellation outcome logged
  • 14-day cooling-off honoured
  • Refund window tracked per subscriber
  • Refund reference & date recorded
  • Operator confirmation captured
  • Evidence sealed on completion
  • SHA-256 payload hash per event
  • Immutable, append-only event log
  • Merkle root sealed on export
  • Retention window enforced by plan
  • Automated prune schedule active

Purpose-built for UK subscription compliance

The Compliance Challenge

UK subscription law changed. Most businesses haven't caught up.

The Digital Markets, Competition and Consumers Act 2024 introduced strict rules for UK subscription businesses. The CMA can investigate, fine, and publicly name non-compliant operators.

The question isn't whether you need to comply — it's whether you can prove it.

Pre-contract info blocks

DMCC Act s.254–257

You must show a clear subscription summary before taking any payment. Missing, buried, or inadequate pre-contract information is an immediate breach.

Mandatory renewal notices

DMCC Act s.258–261

Advance reminder notices are required before annual and trial renewals. Timing, content, and delivery method are all regulated — and must be evidenced.

Easy cancellation right

DMCC Act s.262–264

Subscribers must be able to cancel as easily as they signed up — in one session, online. Complex or obstructive cancellation flows are a direct violation.

Total price up-front (no drip pricing)

DMCC Act · CMA price-clarity guidance

The total amount payable — including taxes, shipping, and add-on fees — must be displayed before the consumer commits. Revealing fees only at checkout is a banned practice.

No fake or incentivised reviews

DMCC Act Sch. 20 · CMA enforcement priority

Commissioning, hosting, or failing to take reasonable steps to remove fake or undisclosed-incentivised reviews is a banned practice under the DMCC unfair-commercial-practices regime — and a stated CMA enforcement priority.

Under the DMCC Act, the CMA can impose penalties of up to 10% of global annual turnover or £300,000 — whichever is higher — for breaches of consumer-protection law.

Source: Digital Markets, Competition and Consumers Act 2024 · Full enforcement guide →

How EVIDENCEE Helps

One platform. Every control. Immutable proof.

EVIDENCEE plugs into the platform you already run on and sets up the DMCC controls for you. From then on it works in the background — and every subscriber interaction is written to a SHA-256-signed evidence trail you can prove later.

STEP 01

Connect

Link your Shopify store, Stripe account, or GoCardless organisation in minutes. We detect your subscription model automatically and register webhooks.

STEP 02

Configure

Set up your pre-contract template, notice schedules, hosted cancellation page, and cooling-off policy using our guided flow.

STEP 03

Run

EVIDENCEE operates continuously — sending notices on schedule, monitoring parity, processing cooling-off cases, scanning your Shopify catalogue and Stripe checkout for drip pricing, and screening connected review sources for fake or incentivised reviews.

STEP 04

Prove

Every interaction is recorded with a SHA-256 payload hash. Export a complete, regulator-ready audit bundle in minutes.

Platform capabilities

Everything DMCC requires. Nothing you don't.

Built specifically for DMCC subscription compliance — not a generic compliance tool adapted for UK law.

Platform Integrations

Built for how UK subscription businesses actually operate

Whether you're a Shopify merchant using a subscription app, a SaaS business on Stripe, or collecting recurring payments via GoCardless, EVIDENCEE connects natively — no middleware, no CSV uploads, no manual data entry.

  • Shopify

    Shopify

    ReCharge · Bold · Skio · Native

  • Stripe

    Stripe

    Subscriptions · Billing · Payment Links

  • GoCardless

    GoCardless

    Direct Debit · Open Banking · Recurring Mandates

See how integrations work →

No Shopify, Stripe or GoCardless? You can still add an own-website brand and record compliance by attestation — the same evidence vault and templates, with checks you confirm using your own dated proof instead of automatic monitoring.

Example Evidence Vault record: { "eventType": "CANCEL_COMPLETED", "traceId": "tr_4kJ2mNpXv8rQs", "subscriberHash": "sha256:a7f3b...", "subscriptionId": "sub_1N3kL...", "recordedAt": "2026-03-15T09:23:41Z", "payloadHash": "sha256:2d8c4e...", "platform": "SHOPIFY", "reasonSelected": "too_expensive", "status": "IMMUTABLE" }
SHA-256 verified · immutableVALID

Built for UK subscription operators

EVIDENCEE is built in partnership with subscription compliance specialists and reviewed against CMA enforcement guidance.

19

Compliance controls monitored

All DMCC requirements

< 5m

To export a full audit bundle

HTML, Merkle-sealed

SHA-256

Evidence integrity

Every event hashed

3

Platform integrations

Shopify, Stripe & GoCardless

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Sarah said she loves it.
SsarahSarah.co.uk
Sarah said she loves it.
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Sarah said she loves it.
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See where you stand — before the CMA does

Run a free Readiness Check and get an honest read on your DMCC compliance. No card, no sales call.

Contact us