Documentation
EVIDENCEE documentation
Guides and references to get your DMCC compliance platform up and running.
We're rolling out a full per-feature docs site over the coming months. For now, the sections below link to the platform walkthrough, the DMCC reference pages, and your in-app help. Need something we haven't written yet? Ask the team.
Quick start
All topics
Each topic links to the most authoritative page we currently have — usually the platform walkthrough, a DMCC reference page, or an official regulator source.
Platform integrations
How EVIDENCEE connects to Shopify, Stripe, and GoCardless, and what each integration unlocks.
Readiness audit
The 19 DMCC controls EVIDENCEE checks, why each one matters, and how the audit score is built.
Notice automation
Renewal and trial-ending notices, timing options, and email-provider configuration.
Cancellation parity
How EVIDENCEE measures cancellation parity, what regulators look at, and the hosted-cancellation flow.
Cooling-off
Statutory cooling-off windows and how EVIDENCEE handles manual review — you issue the refund in your provider and EVIDENCEE records the reference, date, and proof.
Drip-pricing scans
Run scheduled scans across your Shopify catalogue and Stripe checkout, and resolve findings where a price component is missing from the up-front total.
Fake-review scans
Connect Trustpilot, Judge.me, Yotpo, Loox, Okendo, or Stamped review sources (Google in limited preview), run scheduled scans for incentivised or duplicated patterns, and triage findings as actioned, dismissed, or referred.
Evidence vault
What the vault records, how SHA-256 payload hashes work, and how to search by subscriber or date.
Audit bundle export
Generating a regulator-ready, self-contained HTML bundle (with embedded SHA-256 hashes and a Merkle root) and verifying evidence integrity.
Team & roles
The five workspace roles (ADMIN, OPS, LEGAL_REVIEWER, VIEWER, AGENCY_MANAGER) and what each can do.
Settings & data retention
Workspace defaults, retention windows, and data-protection settings.
Billing & plans
Plan comparison, upgrade/downgrade behaviour, and what happens at the end of your trial.
Need more help?
Our team is available to help you get set up and answer compliance questions.